Counterfeit gas safety products pose serious risks, from accidents to financial loss due to voided warranties. Being a renowned international brand, many imitators and copiers target DUNGS products. These fakes pose not only big business problems but also endanger lives. Gas handling demands utmost care, and any malfunction can have fatal consequences.
Using counterfeit products is risky business.
- Safety devices must function reliably and flawlessly in every situation, especially in emergencies. Malfunctions can occur in untested products - with serious consequences, such as explosions.
- Counterfeit products usually do not correspond to the legally certified safety standards. Non-compliance can lead to legal penalties or even criminal prosecution.
- If counterfeit products are used in connection with approved gas appliances, usually the manufacturer's warranty is void. In addition, no maintenance and checks can be pre-scheduled which can lead to high costs.
DUNGS quality: You can depend on it
DUNGS is a leader in the field of gas safety and combustion control technology. All our products are certified by recognised approval bodies and meet international safety standards. This also includes the production facilities. All this combined with our 75+ years of expertise allows you to rest easy when you use original DUNGS products.
That makes DUNGS products the safer choice
- DUNGS products are reliable and durable and fulfil strict safety and quality standards.
- DUNGS products are continuously developed and improved and supplemented by new and innovative industry solutions.
- DUNGS products also offer the assurance of end-to-end customer service, guaranteed by numerous international agencies and our own service centres.
Counterfeits: How to recognise fake products
At first sight, a fake can hardly be distinguished from an original DUNGS product. Except for two distinct signs:
- The approved DUNGS original products bear the registration number of the approval body. For example, CE-0123 and/or CE-0036. This CE marking guarantees that a CE test has been carried out by a certifying body authorised by us.
- All our products contain a DUNGS® trademark. It is either printed, embossed or moulded on the product. On very small products, it can be found on the nameplate.
Caution: Some counterfeit products come with fake test certificates that are not valid. In general, we can verify the authenticity of all documents enclosed with a product.
Where you can buy original DUNGS products
You can purchase original DUNGS products from all DUNGS branches, sales offices and agencies as well as from authorised DUNGS partners. You can find all the contact details here:
Contact worldwideThe spare parts for combustion systems should be obtained from the original manufacturer of the system or from DUNGS Global Services.
DUNGS Global ServicesP.S.: Our products are never sold via online platforms such as Amazon, Alibaba or Temu.
We can use your help against counterfeiting.
If you come across suspicious offers or have already purchased a counterfeit product, please contact us.